Leadership & Operations
The team behind
your workflow.
BFLOW® Solutions is led by a multidisciplinary team with deep experience in healthcare revenue cycle management, DME billing, software development, EDI workflows, compliance, onboarding, and customer support.

Ted Jones
Founder, President, CEO & Chief Technology Officer
25+ years of healthcare revenue cycle leadership — including two Director of Patient Financial Services roles and hospital RCM consulting at Arthur Andersen — now personally architecting BFLOW®'s AI-driven automation, technology, vision, and customer strategy.

Luci Prosapio, MA
Business Development & Strategic Partnerships
Relationship-driven business development leader with 15+ years building strategic partnerships and enterprise client relationships across technology, aerospace, and healthcare — including leading enterprise software implementations at Epic and building a multimillion-dollar advisory practice through referrals alone.

Sandesh Rao
Head of Revenue Cycle Management Services
Oversees BFLOW®'s billing operations, AR workflows, staffing, payer enrollment, collections, and RCM service delivery.

Salman Shah
RCM, Onboarding & Customer Support Specialist
Supports revenue cycle operations while leading new client onboarding, training coordination, system setup, workflow review, customer support, payment posting, claim balancing, and issue resolution.

Jeffrey Idodo
Senior Software Engineer · EDI & RCM Pipeline Specialist
Builds and maintains BFLOW®'s EDI processing, RCM automation, and integration pipelines — backend architecture, API integrations, and AI-accelerated engineering workflows behind the platform's reliability and scale.

Chet Love, JD, MBA
Strategy Advisor
CEO of Cornerstone Generative Intelligence and former Tesla/SolarCity policy executive, advising BFLOW® on corporate strategy, regulatory positioning, and enterprise growth.
BFLOW
Revenue Cycle & Support Team
Billing · Collections · Implementation · Support
Billing specialists, AR follow-up staff, implementation resources, and technical contributors who support onboarding, claims, payer workflows, payment posting, reporting, and customer service.
Why it matters
Together, the BFLOW® team combines software innovation with practical billing expertise — helping providers reduce manual work, improve collections, strengthen compliance, and gain better visibility across the full revenue cycle.
BFLOW® Solutions · DME/HME Workflow, Automation & RCM
bflowsolutions.com