BFLOW runs your billing. Now let AI run the rest of your office.
Your team loses hours every day to the inbox, vendor follow-up, referral sources and marketing, work no billing system can see. We build AI agents that do that work and connect it back to BFLOW.
The agents we build
Each one does a job your staff does today, and each one links its work back to BFLOW.
Inbox triage
Reads your shared Gmail or Outlook inboxes, sorts every message (patient, physician office, vendor, payer, sales lead, junk), drafts the reply and routes it to the right person.
Connected to BFLOW. The thread is attached to the matching patient, order or referring physician in BFLOW, so nobody has to search two systems.
Vendor communication
Watches PO confirmations, backorder notices, tracking numbers and RMAs from manufacturers and distributors, and chases late shipments before your patient calls.
Connected to BFLOW. Shipping status and vendor notes land on the order in BFLOW.
Referral source management
Keeps every physician office, case manager, hospital and SNF in one place, logs each touchpoint, and schedules rep visits and thank-you notes.
Connected to BFLOW. Uses your BFLOW referral volume to flag offices that have gone quiet, so you call them before a competitor does.
Sales and lead follow-up
Answers web, phone and email inquiries in minutes, books the call and keeps following up until the lead says yes or no.
Connected to BFLOW. A won lead is handed into BFLOW intake instead of being re-typed.
Marketing
Referral-source newsletters, Google Business Profile posts and review replies, and social posts, with a monthly report of what ran and what it produced.
Connected to BFLOW. Campaigns are aimed using the referral and order history already in BFLOW.
Owner briefing
One message every morning: what came in overnight, which vendors are late, which referral sources need a call and what needs your decision.
Connected to BFLOW. Combines the inbox, vendor and referral picture with your BFLOW numbers.
How it works
Start small, prove it on your own work, then add the next agent.
- 1
Assessment
2 weeks · fixed priceWe sit with you and your team and map where time goes in email, phone, vendor portals, spreadsheets and social media. You get the top five agents for your operation, ranked by staff hours saved, with what each connects to and what it writes back to BFLOW.
- 2
Build
4–8 weeks per agentWe build one agent per workflow on your own email and tools, connected to BFLOW. Agents propose and your staff approve until the agent has proven itself on your work. Every build is quoted in writing before we start.
- 3
Agent Care
MonthlyWe monitor every agent, tune it as your vendors, payers and referral sources change, and send a monthly report of what it handled and the hours it saved.
What the assessment costs
One price, in writing, credited toward your first build.
Two-week assessment. Credited in full toward a build signed within 60 days.
Same assessment, plus a plan for connecting your operation to BFLOW. Credited in full toward a build signed within 60 days.
Our promises
Healthcare AI should be held to a higher standard. Here is ours.
Your patients' information stays protected
We sign a Business Associate Agreement with every client. Agents run only on AI services covered by a BAA, and every action an agent takes is logged.
A person stays in the loop
Agents draft, sort and propose. Your staff approve anything that goes to a patient, physician or payer until you decide an agent has earned more.
No asterisks
The assessment has one fixed price, credited in full toward a build you sign within 60 days. Every build is quoted in writing before work begins.
We don't sell you what BFLOW already does
Intake, faxes, documentation, eligibility and claims are handled inside BFLOW. Connected Office covers the work around them.
Get your team's hours back.
Two weeks from now you'll know exactly which agents would pay for themselves in your office.
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