Does each branch keep its own billing identity?

Yes. Each claim carries the billing facility it belongs to, so a branch's claims go out under that branch and never under a default or another location.

How is a multi-location network priced?

On what you bill, never on who logs in. Every feature and unlimited users are included, ERAs are free, and you get your exact number in writing before you sign. Adding a branch never means paying for a new tier.

Do we have to move every location at once?

No. Most networks start with one branch, reconcile it, and roll out the rest on their own schedule. Migration up to 5,000 patients or 25 GB is included, and larger conversions are quoted as a flat fee up front, never hourly.

Can BFLOW® handle our billing for some locations?

Yes. BFLOW®'s RCM team works inside the same software and is paid on what it collects. You can bill some branches in-house, hand others to our team, or have us back up your central billing office on denials, appeals and aged A/R.

What about security and our BAA?

Every customer gets a signed Business Associate Agreement with BFLOW®. PHI reaches an AI model only under a signed BAA, and the platform is tenant-isolated end to end. See the Security & Trust page for details.

We're a large account. Will our requests get lost?

No. The people who wrote the code answer your tickets, and change requests go on this week's list, not to the bottom of a queue. You see them in the release notes when they ship.

Multi-location · Multi-state · Regional

Multi-location DME software. Every branch, one system.

BFLOW® runs intake, billing, inventory, delivery and RCM for every location of a regional or multi-state DME/HME on one platform and one ledger. Each branch bills as itself. You see the whole network at once.

How multi-location pricing works ›

Never priced per seat · Unlimited users · Start with one branch · Your exact number in writing before you sign

What breaks as you add locations

The software that ran one branch rarely runs five, and almost never runs five in three states.

Every branch bills a little differently

Intake checklists, documentation habits and follow-up cadences drift from site to site. Denials follow the drift, and nobody can see which branch is causing them.

A/R lives in pieces

Consolidated A/R means exporting from each location and stitching spreadsheets together. By the time the report is built, the numbers have moved.

Every state is its own rulebook

Each state Medicaid program, MAC jurisdiction and commercial contract has its own requirements. Multi-state billing multiplies the ways a claim can be wrong.

Per-seat pricing punishes growth

Each new branch means new users, and on most platforms every user is a line on the invoice. Adding a location gets more expensive than it should.

How BFLOW® runs a network

Built for the central billing office and the branch manager at the same time. Revenue cycle visibility ›

Every branch in one system

One platform, one patient record and one set of permissions across every location, with location-specific workflows and team assignments where a branch needs them.

The right facility on every claim

Each claim carries the billing facility it belongs to. A branch's claims go out under that branch, never under a default or a sister location.

Branch-level reporting, network-level view

See claims, A/R, denials and payer performance for one branch or all of them. Compare locations side by side, or ask BFLOW® Ask in plain English and get the report.

Any payer, in any state

Medicare, every state Medicaid, commercial and Medicare Advantage plans, electronically through the clearinghouse or on paper when a payer requires it.

One worklist across the network

Tuul™ AI worklists put every claim, denial and follow-up on the right person's list in priority order, whether that person sits at the branch or in a central billing office.

Survey-ready at every site

Twenty-two accreditation logs, attributed and time-stamped, kept in the same system you bill from, with a full audit trail behind every order.

Priced for growth, not headcount

The same rate for every customer, whether you run one location or a regional network.

✓Priced on what you bill, never per seat
✓Unlimited users at every branch
✓Every feature included, no tiers
✓ERAs free, always
✓Your exact number in writing before you sign
✓RCM paid only on what we collect

Opening a new branch adds the users it needs at no seat cost. Your rate grows only as your billing does. See pricing ›

Roll out one branch at a time

No big-bang cutover. Prove it on one location, then move the rest. Data migration ›

STEP 1

Start with one branch

Pick the location with the cleanest data or the biggest headache. We migrate it, reconcile it, and prove BFLOW® on your own claims before anything else moves.

STEP 2

Reconcile and sign off

Side-by-side A/R and claim-count reports for that branch. You sign off on the numbers before go-live.

STEP 3

Roll out branch by branch

Each next location follows the same playbook, on a schedule you set. Billing never stops while sites move.

STEP 4

Run the network

Every branch on one platform, one ledger and one contract, with your requests going straight to the people who build it.

Coming from another platform?

Your history comes with you: patients, payers, open A/R, claims, inventory and documents.

Brightree alternative ›NikoHealth alternative ›TeamDME! alternative ›

Questions

The ones multi-location operators ask first. Security & Trust ›

Yes. Every branch runs in one platform with one patient record and centralized visibility across locations, while each branch keeps its own workflows, team assignments and billing facility on its claims. BFLOW® bills Medicare, every state Medicaid, commercial and Medicare Advantage plans.

See your network on one platform.

Tell us how many locations you run, which states you bill in and what you're on today. We'll walk through BFLOW® on your workflows and send a rollout plan and your exact number in writing.

Book a demo ›

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